There are many barriers to becoming a better listener, some people simply may not like what the speaker has to say or they have strong views on that topic. One barrier to becoming a better listener described in this chapter is trigger words. Trigger words is defined as “words that arouse powerful feelings and may interfere with our ability to listen effectively”(Turner, Osborn, Osborn, & Osborn, 2018). An example of trigger words would be saying “you should do this”, it can give the audience a bad or negative response or it may sound like a order. Many people often use trigger words without knowing it and it often leaves a bad taste in the audiences mouth. When you start to recognize that you use trigger words you can start to use other phrases or sayings to better connect and appeal to your audience.
Picture: http://delatorro.com/blog/8-ridiculously-simple-ways-to-improve-your-listening-skills-part-1/
Turner, K. J., Osborn, R., Osborn, M., & Osborn, S. (2018). Public speaking: Finding your voice. Hoboken, NJ: Pearson.
Public Communication Scrapbook Assignment 